Update (12/13/2018): Riders disappear and reappear periodically

error

(Vincent) #1

Hey Zwifters,

Update #1
The root cause of this error has been pinpointed and a fix should go out very soon.

Issue:
We have reports of Zwifters blinking in and out of existence while cycling, similar to when there is a network error. We are currently investigating the root cause of this issue and will be updating this post with new information. Thank you for your patience!


(Chris Watts) #2

Hi, is there any update on this?


(Blaine) #3

I did the high intensity workout today and noticed that the other riders names and flags were not showing. At the 2/3 mark all other riders on the course disappeared. At the workout
end I saw the stats page. Then I saved the ride. It did not save and all data was lost. Not happy.


(Nick Desjardins) #4

This issue seems to be worse today (25-01-2019) with the latest update. (Running a Windows 10 gaming PC with a Kickr Snap 2017.)