Yeah, looks like it.
Iām doing the TdZ Alpe later today carrying some end of year extra ballast. Not looking forward to that. Looking even less forward to seeing fellow riders being disappointed and having their rides spoiled by this bug that has been reported for months.
I read this as that they found the bug, fixed it, got it in the next update scheduled next week, but donāt realize it will affect users doing the TdZ in the upcoming 3 daysā¦
Yes same issue. Kept riding after banner and defaulted to stay in Watopia. Crashed within 1K. On an iPad.
Unfortunately there is still a bug, Mark. I completed stage 2 a few hours ago and just as I was about to start the descent the screen on my Apple TV froze. My companion app continued the descent seemingly as normal. At the bottom I couldnāt save my ride or do anything with the app on the Apple TV had to force quit and restart the ATV. When I logged back into the app it did say there was an unsaved activity, did I want to save it, so luckily I able to do this and have the ride logged. I just had to give it a title.
Did you get the TdZ Stage 2 icon completed in your profile, Kevin? If you had to give the activity a title, Iām curious if the ride is counted as being part of TdZ.
Same happened to me. When I went back in it auto-saved as a nn-event ride in Watopia.
Good question, Roule. Yes, Iāve just checked, both on the Companion app and the website for the TdZ has Stage 2 showing as completed!
It certainly wasnāt fixed for todayās event. And as much as I like riding the Alpe, I have no intention of riding it again just because the software is full of glitches.
If Iām reading the reports correctly, the issue isnāt presenting itself until after the event has been completedā¦ so technically they did fix it for the event, but not for any riding afterwards?
Sounds like theyāve ensured the TdZ event itself isnāt affected by it (maybe they changed the completion banner location?), but not the actual problem - which seems to occur afterwards. But if thereās a lot of people at the top thanks to the event, thereās gonna be a lot of people complaining about crashesā¦
I understand that the bug only happened at the turnaround at the top anyway, so no, John, itās not been fixed at all. Luckily the event completion banner does occur soon after the regular finish arch - about 200m after - so if you are aware of the problem you can save your ride as normal without issue. It seems to be only if you continue around the loop that it crashes just before you commence the descent. My wifeās doing this in the morning, so Iāve told her to save her ride once the finish time comes up. From what Iāve read this only seems to be a problem on group rides/events? My wife did the Alpe just last week as a regular free ride and didnāt experience an issues and descended normally.
We know it wasnāt and thatās exactly what Mark said above - that we have a fix lined up but we werenāt able to get it in in time. Iām really sorry this affected you.
Did the issue happen prior to you reaching the finish line? Our intention was for the event to finish prior to anyone experiencing the issue by using a custom distance.
Hi James. The crash happened when I went through the finish arch on the way back down. I was intending to use the descent as a cool down and wanted to stay on the Alpe rather than Innsbruck.
Thatās not how I read Marks comment - we have fixed this. Past tense, it has been done
We have fixed this for the Stage 2 TdZ events and will have a client fix for all events utilizing the lāAlpe in an upcoming patch, planned for next week.
Me, too.
In light of Jamesā comment, āfixedā didnāt the mean the same thing in our heads as in theirs.
Fair enough: people are getting TdZ credit for reaching the finishing arch on the stage. But I know very few zwifters who, having sweated up the Alpe, donāt want to get the benefit of zooming down it afterwards.
The end result is a bad experience for some people, which could have been avoided.
All we can do now is share the information with others in the ride chat while going up the Alpe on that stage until Sunday, to end the ride as soon as the stage is over to avoid crash hassles.
The client fix is the patch that we need to apply in order to fix it indefinitely.
The fix for the stage was to use a custom distance. Apologies if that wasnāt clear.
someone said that switching to a different camera view as you go around the top before descending fixes it too. I think it was view 8 that was mentioned.
True. Iām in two minds about trying that today. Would be an interesting test. Donāt want to suggest to others that they should do it until Iāve tried it myself.
Also, Iām such a bad climber that I think Iāve developed a very mild form of PTSD that gets triggered when I see the mega statue at the top of the Alpe. Between that and the effects of fatigue, I donāt trust my brain to do whatās needed to engage camera setting 8 before I ride through the bug point!
I hope the future fix also applies to when starting on the Alp too. I have experienced the graphics glitch both on starting the Alp (when the ADZ UI triggers) and going down.
I have just been avoiding the Alp all together for the past few month.
Shame on U Zwift - my iPad just froze after completing stage 2 of TdZ. U enroll the big Tour and still canāt fix the Alpe? Unfortunately I found this thread to late to know to switch the camera.