I love your product but it is so unreliable!!!  One day it works fine and the next it does not work at all. Finally going to give up on it and use another app.  A real shame as I bought the smart trainer to use with zwift.

What issue are you have with reliability?

Can you post a rundown of your setup so we can assist in resolving your reliability issue.

Most people, including myself have little to no reliability issues, so I’m sure we can help you out.

I cannot see where there is any unreliability. I have cycled 10k+ km on Zwift and i have never experienced anything in that order. Anyway, as Paul has already written, where are your concerns? It might be your setup that is causing you issues.