unable to re-activate account


(vincent meesschaert) #1

Hello, 

I’m trying to re-activate my account without success. When i enter the visa data (I tried with 2 different cards, laptop + desktop, different browsers on each of them) I always get the message “we are unable to process this payment method…”

 

Anyone any ideas?

 


(Eric C. (Zwift HQ)) #2

Hi Vincent,

Just shutting this post since you are currently being helped by Nick on our support team.

Thanks!