unable to join events

hi all,

So i have this issue. The last 3 races ive entered i havent been sent to the start line automatically. Ive tried “signing” up on the mobile app, at the start screen after pairing.

Runnin an iMac On Sierra v10.12.1 with a NVIDIA GeForce GTX 675MX 1024 MB G.card.
My LAN has 80 mbps fiber line so internet shouldnt be an issue.

Anybody else had this issue?

This is likely network issues, so I’d recommend making sure you have a solid connection. If you’re running on WiFi, make sure you have more than a couple bars - and if that doesn’t apply, submit a ticket via https://bit.ly/zwiftsupport so we can see your logs.