# Unable to find event route

**URL:** <https://forums.zwift.com/t/unable-to-find-event-route/601904>\
**Category:** Bugs and Support\
**Created:** [February 8, 2023, 4:48pm UTC](https://forums.zwift.com/t/unable-to-find-event-route/601904 "2023-02-08T16:48:13Z")\
**Posts on this page:** 10\
**Page:** 1

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**Author:** ![Paul\_Tunstall](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/paul_tunstall/32/482708_2.png) [@Paul\_Tunstall](https://forums.zwift.com/u/Paul_Tunstall)\
**Post date:** [February 8, 2023, 4:48pm UTC](https://forums.zwift.com/t/unable-to-find-event-route/601904/1 "2023-02-08T16:48:13Z")

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For the past few months, I get this message when joining a meetup. From the main menu, it launches the blue screen but seems to take about 20-30s before this message appears.

 ![error 1](https://global.discourse-cdn.com/gozwift/original/4X/b/c/f/bcf640ab869104c3df8b8c695ba6e1abb47198e1.jpeg)

If I close the ride without saving and re-enter it lands me in the meetup almost immediately. So there is a workaround but causes a delay.

Running Zwift on Windows 10 Pro, i5-3470, SSD and GT 1030.

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**Author:** ![Mark\_Gallagher](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/mark_gallagher/32/445836_2.png) [@Mark\_Gallagher](https://forums.zwift.com/u/Mark_Gallagher)\
**Post date:** [February 8, 2023, 7:39pm UTC](https://forums.zwift.com/t/unable-to-find-event-route/601904/2 "2023-02-08T19:39:05Z")

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The screenshot contains a suggested fix. Do we have to ask? You only told us about your PC and nothing about the version of Zwift (right-click on the Zwift icon in the notification bar).

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**Author:** ![Paul\_Tunstall](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/paul_tunstall/32/482708_2.png) [@Paul\_Tunstall](https://forums.zwift.com/u/Paul_Tunstall)\
**Post date:** [February 8, 2023, 9:43pm UTC](https://forums.zwift.com/t/unable-to-find-event-route/601904/3 "2023-02-08T21:43:19Z")

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No. You don’t have to ask:) I use the app almost every day and update immediately upon it being pushed out. Did a reinstall 2 weeks ago but no change. Have reinstalled again today to see if makes any difference.

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**Author:** ![Paul\_Tunstall](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/paul_tunstall/32/482708_2.png) [@Paul\_Tunstall](https://forums.zwift.com/u/Paul_Tunstall)\
**Post date:** [February 15, 2023, 3:51pm UTC](https://forums.zwift.com/t/unable-to-find-event-route/601904/4 "2023-02-15T15:51:03Z")

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Update. Reinstalled. Running up to date version of Zwift and Windows. Still gives me the error message on a meetup. I am at a loss.

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**Author:** ![Gerrie\_Delport\_ODZ](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/gerrie_delport_odz/32/437556_2.png) [@Gerrie\_Delport\_ODZ](https://forums.zwift.com/u/Gerrie_Delport_ODZ)\
**Post date:** [February 15, 2023, 3:54pm UTC](https://forums.zwift.com/t/unable-to-find-event-route/601904/5 "2023-02-15T15:54:44Z")

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When you get that message did you try to end the ride and re join the meetup?

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**Author:** ![Paul\_Tunstall](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/paul_tunstall/32/482708_2.png) [@Paul\_Tunstall](https://forums.zwift.com/u/Paul_Tunstall)\
**Post date:** [February 15, 2023, 4:10pm UTC](https://forums.zwift.com/t/unable-to-find-event-route/601904/6 "2023-02-15T16:10:41Z")

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Yes. I do what you’ve suggested and it works that way. It’s a workaround but just a nuisance and a delay. It’s not essential it’s resolved but it’s an annoying bug if you’re cutting it fine to get there for the start.

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**Author:** ![Gerrie\_Delport\_ODZ](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/gerrie_delport_odz/32/437556_2.png) [@Gerrie\_Delport\_ODZ](https://forums.zwift.com/u/Gerrie_Delport_ODZ)\
**Post date:** [February 15, 2023, 4:15pm UTC](https://forums.zwift.com/t/unable-to-find-event-route/601904/7 "2023-02-15T16:15:31Z")

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I agree it is not the expected behaviour. I had it once or twice as well, it always work to end and restart the ride.

I just wanted to confirm that you can still ride after restarting.

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**Author:** ![Paul\_Tunstall](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/paul_tunstall/32/482708_2.png) [@Paul\_Tunstall](https://forums.zwift.com/u/Paul_Tunstall)\
**Post date:** [February 15, 2023, 4:19pm UTC](https://forums.zwift.com/t/unable-to-find-event-route/601904/8 "2023-02-15T16:19:31Z")

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Thanks Gerrie. Good to know it’s not just me! Yeah, I can ride but just need to account for an extra couple of minutes hassle.

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**Author:** ![Gerrie\_Delport\_ODZ](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/gerrie_delport_odz/32/437556_2.png) [@Gerrie\_Delport\_ODZ](https://forums.zwift.com/u/Gerrie_Delport_ODZ)\
**Post date:** [February 15, 2023, 4:22pm UTC](https://forums.zwift.com/t/unable-to-find-event-route/601904/9 "2023-02-15T16:22:36Z")

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Does it happen every time? How often would you say it happen.

For me it happened twice. I do meetups most days and ride almost every day.

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<div class="post-metadata">

**Author:** ![Paul\_Tunstall](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/paul_tunstall/32/482708_2.png) [@Paul\_Tunstall](https://forums.zwift.com/u/Paul_Tunstall)\
**Post date:** [February 15, 2023, 4:25pm UTC](https://forums.zwift.com/t/unable-to-find-event-route/601904/10 "2023-02-15T16:25:32Z")

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Most of the time with a meetup organised from one friend who has been running them for 2.5 years or so. Meetups are twice a week. No obvious pattern in respect of which world we are in.
