Hi there. I’ve sent 3 Emails about canceling my membership since i Can’t get it done… I did all I had to do however I can’t see Canceling Membership All I see into Billing tab is Membership and Promotion…And none of them offer to cancel… Please help me out Thank you

If you are able to email the solution to individual users, would it not be helpful to post the solution to this forum? Thanks

Hi @The_Fox Welcome to the forums! First and foremost, we won’t discuss account information in the forums as this is sensitive information and would breach members privacy and security. We do ask that if you have issues with your account, that you reach out to us directly so that we can discuss th…

Hi, I am trying to cancel my membership, the site just skips through the cancellation page to the membership page and there is no option to cancel from there. Please advise, it seems that this is a regular issue, I will report this to the Australian Consumer and Competition Comission if I don’t get…

P.S. I am in my free trial period

Please contact our support team who will be happy to help you.

Sorry, I thought I had? Please let me know how to contact your support team, because - “If you don’t show me how to cancel my free trial before I am billed I will report Zwift to the Australian Consumer and Competition Comission”

I saw your last message. This forum isn’t the place for support requests - we don’t deal with account level queries on here. Please, if you haven’t already, contact our support team by going here: Canceling Your Membership If you’re still having trouble, click on the contact us button at the bott…

Hello, I have also tried cancelling my Zwift membership. I was only considering on pausing it, but I have experienced exactly the same problem with the cancellation page defaulting back to the membership page after about 1 second, so you can’t cancel. Instead of getting frustrated and wasting anym…

People using PayPal can also terminate recurring payments from the PayPal side very easily

Hi @Emily_Hingston_in_Re , sorry to hear you are having issues trying to cancel. I just went on zwift.com using Chrome and got right to the cancelation page without issue. I’ve no idea why this seems to be problem for so many other users, maybe it is a internet security issue, cookies settings, other…

Trying to Cancel my membership

General Discussion

Sendit_Casehard (Lars Kristiansson) May 14, 2023, 2:45pm 48

Hi! Tried to cancel but nothing happened, then I tried to blank my card details, but zwift wouldn’t have that either! Please help! Don’t want to pay summer through…

Pause Account for Summer

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Cancel my membership General Discussion	20	2501	September 22, 2021
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Trying to Cancel my membership

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