I’m wondering if Zwift as a company actually uses the iOS/tvOS/BLE setup in their marketing/demo rigs on the road? If I search online for Zwift, I see the Apple TV and tablets appearing in 50% of their promotional images and videos, but do they actually use it themselves outside of photo shoots? My guess is they use PC/Ant+ in all their rigs?
Maybe I have made a wrong decision in my hardware choice. Zwift was working for me last year, I lost a couple of rides due to Zwift server issues, but it was new device for Zwift back then, no big deal.
I was, however, expecting this years Zwift experience would be better on AppleTV, taking into account the 62% subscription price increase vs last year, and assumed further development and testing on iOS/tvOS would have created a better product/service.
Support are unable to help as I can’t send them log files (even though they have asked for them, and they know I am running on AppleTV!!).
I wanted a ‘plug & play’ setup, at moment I have a ‘plug & pray’.
The Zwift experience is really good when it works, but its just not working for me at moment, both ‘in game’ and ‘customer support’