# TOW Stage 4 not completed

**URL:** <https://forums.zwift.com/t/tow-stage-4-not-completed/546517>\
**Category:** Known Issues\
**Created:** [April 13, 2021, 9:44am UTC](https://forums.zwift.com/t/tow-stage-4-not-completed/546517 "2021-04-13T09:44:57Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![Munjong\_Jung\_Sephi\_V](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/munjong_jung_sephi_v/32/17563_2.png) [@Munjong\_Jung\_Sephi\_V](https://forums.zwift.com/u/Munjong_Jung_Sephi_V)\
**Post date:** [April 13, 2021, 9:44am UTC](https://forums.zwift.com/t/tow-stage-4-not-completed/546517/1 "2021-04-13T09:44:58Z")

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I ride TOW Stage 4 Long ride.

1. The current ranking was not shown on the screen during riding.
2. Stage 4 was not completed after the event.

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**Author:** ![Szilvia\_Nagy](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/szilvia_nagy/32/432178_2.png) [@Szilvia\_Nagy](https://forums.zwift.com/u/Szilvia_Nagy)\
**Post date:** [April 13, 2021, 10:44am UTC](https://forums.zwift.com/t/tow-stage-4-not-completed/546517/2 "2021-04-13T10:44:42Z")

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Here the same… again (like after Stage2)… I wrote to the Zwift Support.

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**Author:** ![Jan\_Bubbert7410](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/jan_bubbert7410/32/432961_2.png) [@Jan\_Bubbert7410](https://forums.zwift.com/u/Jan_Bubbert7410)\
**Post date:** [April 13, 2021, 10:55am UTC](https://forums.zwift.com/t/tow-stage-4-not-completed/546517/3 "2021-04-13T10:55:42Z")

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Same here but then with TOW Stage 4 Shorter Ride

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**Author:** ![David\_Tomaro](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/david_tomaro/32/432969_2.png) [@David\_Tomaro](https://forums.zwift.com/u/David_Tomaro)\
**Post date:** [April 13, 2021, 12:03pm UTC](https://forums.zwift.com/t/tow-stage-4-not-completed/546517/4 "2021-04-13T12:03:42Z")

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Same here. I DID get confirmation email that i completed it. Also submitted request to support.

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**Author:** ![Mike-W](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/mike-w/32/430437_2.png) [@Mike-W](https://forums.zwift.com/u/Mike-W)\
**Post date:** [April 13, 2021, 12:10pm UTC](https://forums.zwift.com/t/tow-stage-4-not-completed/546517/5 "2021-04-13T12:10:50Z")

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Same with longer ride. Once again theres a gremlin in the works!

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**Author:** ![Bert\_Universe](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/bert_universe/32/47767_2.png) [@Bert\_Universe](https://forums.zwift.com/u/Bert_Universe)\
**Post date:** [April 13, 2021, 12:15pm UTC](https://forums.zwift.com/t/tow-stage-4-not-completed/546517/6 "2021-04-13T12:15:30Z")

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Same for me. Completed stage 4-B but no status update (just like what happend with stage2).

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**Author:** ![CLP](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/clp/32/52139_2.png) [@CLP](https://forums.zwift.com/u/CLP)\
**Post date:** [April 13, 2021, 12:50pm UTC](https://forums.zwift.com/t/tow-stage-4-not-completed/546517/7 "2021-04-13T12:50:28Z")

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Same for me (again) 😕

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**Author:** ![Bruce\_Collingwood](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/bruce_collingwood/32/432974_2.png) [@Bruce\_Collingwood](https://forums.zwift.com/u/Bruce_Collingwood)\
**Post date:** [April 13, 2021, 1:16pm UTC](https://forums.zwift.com/t/tow-stage-4-not-completed/546517/8 "2021-04-13T13:16:16Z")

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Same here for stage 4 short route. Ended up riding it twice and still no luck! Still shows not complete

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**Author:** ![Anne\_Hoj\_DBR](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/anne_hoj_dbr/32/432975_2.png) [@Anne\_Hoj\_DBR](https://forums.zwift.com/u/Anne_Hoj_DBR)\
**Post date:** [April 13, 2021, 1:16pm UTC](https://forums.zwift.com/t/tow-stage-4-not-completed/546517/9 "2021-04-13T13:16:36Z")

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Same for me, did get the e-mail…

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**Author:** ![John\_Ross\_RAB\_2021](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/john_ross_rab_2021/32/432214_2.png) [@John\_Ross\_RAB\_2021](https://forums.zwift.com/u/John_Ross_RAB_2021)\
**Post date:** [April 13, 2021, 1:44pm UTC](https://forums.zwift.com/t/tow-stage-4-not-completed/546517/10 "2021-04-13T13:44:17Z")

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Same for me and the same thing happened with stage 2

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**Author:** ![Munjong\_Jung\_Sephi\_V](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/munjong_jung_sephi_v/32/17563_2.png) [@Munjong\_Jung\_Sephi\_V](https://forums.zwift.com/u/Munjong_Jung_Sephi_V)\
**Post date:** [April 13, 2021, 2:07pm UTC](https://forums.zwift.com/t/tow-stage-4-not-completed/546517/11 "2021-04-13T14:07:07Z")

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Where can I write in Zwift support?  
I can’t find.

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**Author:** ![Per\_Forssell](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/per_forssell/32/28562_2.png) [@Per\_Forssell](https://forums.zwift.com/u/Per_Forssell)\
**Post date:** [April 13, 2021, 2:14pm UTC](https://forums.zwift.com/t/tow-stage-4-not-completed/546517/12 "2021-04-13T14:14:34Z")

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Add me to the list. Longer ride, got congratulations email, but no credit. Same as stage 2.

Per

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**Author:** ![Jonas\_Malmgren](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/jonas_malmgren/32/497516_2.png) [@Jonas\_Malmgren](https://forums.zwift.com/u/Jonas_Malmgren)\
**Post date:** [April 13, 2021, 2:18pm UTC](https://forums.zwift.com/t/tow-stage-4-not-completed/546517/13 "2021-04-13T14:18:05Z")

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Same here, wrote to [support@zwift.com](mailto:support@zwift.com). Not sure if that is the right way to get in touch with the support team?!

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**Author:** ![Hakon\_Gaut5815](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/hakon_gaut5815/32/428663_2.png) [@Hakon\_Gaut5815](https://forums.zwift.com/u/Hakon_Gaut5815)\
**Post date:** [April 13, 2021, 2:24pm UTC](https://forums.zwift.com/t/tow-stage-4-not-completed/546517/14 "2021-04-13T14:24:01Z")

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Same here. (And same with stage 1, but I guess that is a lost case now)

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**Author:** ![Szilvia\_Nagy](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/szilvia_nagy/32/432178_2.png) [@Szilvia\_Nagy](https://forums.zwift.com/u/Szilvia_Nagy)\
**Post date:** [April 13, 2021, 2:42pm UTC](https://forums.zwift.com/t/tow-stage-4-not-completed/546517/15 "2021-04-13T14:42:04Z")

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I think it’s a little complicated.  
You find “support” button at the top of the Tour of Watopia webpage. Scroll to the bottom of the appearing page and click “contact us” button. In the little chat box click the “Technical Issues”.  
Here I wrote a letter to the support. With the first sending, only shows some forum topic. I didn’t care about these. So you have to scroll down and click “Send Email”. Here appeared my first letter and here I could attached the “fit” file of the Stage4. Maybe there is a simpler solution but I don’t know about it.

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**Author:** ![Christian\_Barthel](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/christian_barthel/32/472555_2.png) [@Christian\_Barthel](https://forums.zwift.com/u/Christian_Barthel)\
**Post date:** [April 13, 2021, 2:47pm UTC](https://forums.zwift.com/t/tow-stage-4-not-completed/546517/16 "2021-04-13T14:47:12Z")

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Same here. As with Stage 3, my first Stage 4 ride isn’t marked completed although finished.

@Ride_Cyclery Support: Please fix again.

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**Author:** ![oji\_yoshi](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/oji_yoshi/32/47767_2.png) [@oji\_yoshi](https://forums.zwift.com/u/oji_yoshi)\
**Post date:** [April 13, 2021, 2:48pm UTC](https://forums.zwift.com/t/tow-stage-4-not-completed/546517/17 "2021-04-13T14:48:14Z")

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Same here with ToW Stage 4 Shorter Ride.  
I already sent request to support. It’s too hard for me to ride Stage 4 again.

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**Author:** ![Lloyd\_Hart](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/lloyd_hart/32/439798_2.png) [@Lloyd\_Hart](https://forums.zwift.com/u/Lloyd_Hart)\
**Post date:** [April 13, 2021, 2:58pm UTC](https://forums.zwift.com/t/tow-stage-4-not-completed/546517/18 "2021-04-13T14:58:53Z")

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I have had the same problem with the Stage 4 short course today and had it in one of the other stages too! I did the longer and shorter route for that stage and it unlocked on the second try! I will probably do the longer stage 4 too and hopefully that will unlock it but thought i would make people aware of it as it seems to be a problem many are having! I must admit i have never had this problem on any other tour, Hopefully zwift get it sorted.

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**Author:** ![Christian\_St-Pierre](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/christian_st-pierre/32/196064_2.png) [@Christian\_St-Pierre](https://forums.zwift.com/u/Christian_St-Pierre)\
**Post date:** [April 13, 2021, 3:20pm UTC](https://forums.zwift.com/t/tow-stage-4-not-completed/546517/19 "2021-04-13T15:20:18Z")

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Szilvia, did you get your credits for Stage 2 ? Same here with Stage4 (B) this morning…

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**Author:** ![AaronGT](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/aarongt/32/184_2.png) [@AaronGT](https://forums.zwift.com/u/AaronGT)\
**Post date:** [April 13, 2021, 3:31pm UTC](https://forums.zwift.com/t/tow-stage-4-not-completed/546517/20 "2021-04-13T15:31:41Z")

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I did stage 4 the long ride this morning and the companion app does not register that it was completed even though it is logged as completed in zwift power and I received an email that I finished it. Hope this can be fixed.

[Next page](https://forums.zwift.com/t/tow-stage-4-not-completed/546517.md?page=2)
