TOW 2022 Stage 2 app crash

Hi @Nicola_James
Shuji at Zwift HQ here. I looked at your session logs on the server end, and see those 8 logins you made from an AppleTV 4k (2nd gen).

Normally, what’s supposed to happen is you log in, do the ride, then log out. Those events are recorded on our server. In your case, I’m seeing 8 log ins with no corresponding log outs, so I assume this showed up on your end as an app crash.

Apple locks down the tVOS operating system in a way that makes it impossible for you to send us the crash log file that’s on your AppleTV, and this in turn makes it difficult for us to see at what point the game crashed, and extrapolate reasons why.

But here’s a guess: you might have crashed yesterday because of this known issue that we’re working on. Please monitor that thread for progress on the fix.