Today’s ride not saved

I completed Watopia Tempus Fugit today and clicked End Ride, but the ride doesn’t show in my activities and hasn’t been uploaded to Strava. I tried copying the .fit file and uploading it manually to Strava, but got an error message “upload appears to be malformed”.

Did you grab the file with the date as t he name (not the one that says incomplete)?

I’ve heard often can fix the file (try the time fixer).

None of the fit files were flagged as incomplete. I did try using fitfiletools (including the $1 tip) but it didn’t seem to work. All of the files were dated. I used the auto email to support facility.

Deleted for privacy.