Tacx vortex watts and cadance all over the place

(Anthony Martinez) #1

Hello, I cannot seem to get my zwift dialed in with tacx vortex. I am calibrated correctly but my cadance is really high and watts very low when there is any hill and I drop to almost 0 mph. I have tried everything I know. Connected to an ipad pro, and also listen to music from same device. Eveything is Bluetooth connected and I dont use a seperate cadance monitor. Please advise as it is very frustrating riding hard but not moving! :sweat_smile:

(Vincent W.) #2

Hey Anthony, has this only been happening recently or have you had these wattage and cadence issues for a while?
If you’d like, try double checking to see if you’re running into interference: BLE Resistance Issues (Mainly on iOS Devices)

You can also send us a support conversation with your log files and we can check out the specifics of your ride.

Support Conversation: https://support.zwift.com/hc/en-us/requests/new
How to find your log files: https://sportal.zwift.com/support-portal/customers