Tacx Flux S cassette not moving forward

Hi I’ve got the use of a Tacx Flux S trainer, not sure last time it was used but the cassette won’t move forwards with/without the bike attached, any ideas?

Hey Alison. This being a trainer-specific question, I’d suggest the Tacx-Garmin support forum: Garmin Forums

They’ll have lot more device-specific knowledge over there.

In the meantime, I’d suggest “the usual” - power off/on, download and open the Tacx Training app on a smartphone or tablet and connect to the trainer with it, checking for firmware updates and trying a test ride in that.