Evening all,
In the Zwift pairing screen it doesn’t seem to locate my Tacx Neo for steering. Does anyone have a solution for this?
I’m using a windows laptop paired via Bluetooth and the bike firmware is up to date. I’m also using a Garmin watch for heart rate which connects fine.
Cheers
Paired via Bluetooth? No ANT+ dongle?
Hi Paul,
Sorry I should have added that it is paired via Bluetooth
There was a recent discussion about the T8000 firmware that you can find over here…
Welcome to Zwift! It’s Haziel here, and I want to thank you for sharing the details about your connection issues. I understand how this affects you. I’m here to help you through this.
To improve your connection, try using the Zwift Companion App as a Bridge to use it. I recommend that you use a different device to confirm if the issue is related to the device. This approach often helps make Bluetooth connections.
It would also be helpful if you could confirm if you experience the same issue with the Tacx Training app. Please make sure that the trainer is updated. This information will give us a better idea of whether the problem lies with Zwift specifically or if it’s general.
Lastly, I recommend resetting all relevant devices (the trainer, the device) to ensure they’ve all been fully rebooted after the updates.
If you have any more questions or need further assistance, please don’t hesitate to contact us. We’re here to help!
Wonderful stuff, that’s sorted it out.
Thanks for that 
All sorted now, I installed the Beta firmware and it’s working now