Swift App freeze upon login on MacBook 12"

(Aiman ElSayed) #1

First time to use Zwift and it is not working on my MacBook

it freeze once i login and keep like that till i force quit it

i have MackBook 12" with OS X El Capitan 10.11.5 (15F34)


MacBook (Retina, 12-inch, Early 2015)

Processor 1.1 GHz Intel Core M

Memory 8 GB 1600 MHz DDR3

Graphics Intel HD Graphics 5300 1536 MB

(Eric C. (Zwift HQ)) #2

Hi Aiman,

Please submit a support ticket with this information and with your log.txt and launcher_log.txt file here: http://bit.ly/ZwiftSupport

This will allows us to get more detailed information.