Specialized Roval Climbing Series

Just got UPG on the C route. Zwiftpower is making a mess of this still.

Yes that too . Although that is not specific to this event as this seems to be a common issue introduced in some recent release .

Looks like zid=2204185 is also affected by this with everyone getting UPG

Hey everyone,

Thanks for letting us know what’s going on with these events. We were made aware of this late last week and believed at the time we had done the work to remedy the issue, though it’s clear that work didn’t bear any fruit for you all.

After some digging, the reason for these results being marked with UPG is because of a larger underlying issue that we have identified and are working on at the moment. While it will not be fixed immediately, we believe that once the solution is implemented we’ll be able to go back and adjust the results accordingly.

For now, please refrain from posting any more event IDs/links, as I think it’s safe to say this is affecting the entire Roval Climbing Challenge (and even some other races here and there).

Your communication and feedback is always appreciated, and because of this we found where to root out the problem.

Ride On.

4 Likes

Hi, after the last zwift update I continue with the same problem.
The specialized Roval events:
Day 7/23/21 I carry out an event in group D, the Lutscher tour leaves the UPG label and also in zwift power it leaves as if it had made another route in Alpe road to sky.
Day 24/7/21 I carry out an event in group C, the watopia mountain 8 tour leaves the UPG label and also in zwift power it leaves as if it had done another tour in Alpe road to sky.
Day 7/29/21 I carry out an event in group B tour come top leaves UPG label and also in zwift power it leaves as if it had done another tour in Alpe road to sky.
my zwift power profile is ( zwiftpower./profile.php?z=1813196 ))
3 out of 4 events are output again the UPG tag
thanks

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So this happened earlier this week but then was fixed. But it happened again today. ZwiftPower shows UPG and blocks results where it shouldn’t. The letter categories for the climb challenge correspond to routes, not race categories. Hoping it will get fixed again this time. Would love to see my results. Thanks!

I hasnt been fixed . I beleive Zwift support have said they are “looking at it” but I am not seeing any fixes being applied .

Glad I saw this. Pointless riding this event today then. Hoped to do the Mountain 8 ride, but not going to bother as I don’t want an UPG on my Zwiftpower profile.

So frustrating! I think they’re overwhelmed right now with all the issues related to the last update. Hopefully will be fixed soon. Thanks.

Likewise . I enjoyed participating in the one I did … but getting UPG , no thanks , avoid .

Consider letting Specialized Roval team know that we are totally turned off there event (and hint there brand) because of it .

I had the UPG on my ZP account after the “Mountain 8” (it’s really just Epic with a Radio Tower bonus kicker) event. I posted on here and it got fixed a coupla days later. It was a “fun” event if anything with Radio Tower can be assigned that designation.

Today I die the ven-top event of SPECIALIZED ROVAL CLIMBING CHALLENGE T’S & C’S. I think category A, B, C and D are Just the routes in this event? No??
As a A-rider I am now disqualified in zwiftpower… someone can help me?

This will be helpful for you: Specialized Roval Climbing Series

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I don’t believe they will fix it… Where can you report it??
It would be nice that zwiftpower is just correct and honest

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Can you also Fix this event… As a A-rider I wanted to ride the vent-top (B-event) and I got an UPG… If the problem can be solved, this is really a nice event.

Specialized Roval Climbing Challenge
30/07/2021 19:00 (europe)
zwift power. com / events.php?zid=2204256

Thanks a lot.

Report it to Roval , let them know their event sucks and be sure to mention how it reflects badly on there brand . Firstly Zwift are much more likely to listen to them because they will have the ear of some people who matter , and secondly you might if you push the button correctly get a “reward” for letting them know :smiley:.

Its inconsistent though, as I did the D (Innsbruck event) last Thursday (z=2777844) and I’m not getting a UPG (I’m classified B on ZwiftPower).

Even though the ride counted towards Zwiftpower cats, it’s like a stain on my character having an UPG on my profile! Even though nothing wrong was done, for some it’s important that tag isn’t there.

2 Likes

Are you saying that my race result from 28. July will be fixed, and my UPG changed, when you get the problem fixed?
I mean do you go through every riders account to check and fix what needs to be fixed, or do you need us to draw your attention to the accounts and activities affected?

No matter what I would very much like you to change my UPG in the mentioned activity asap😉

Thanks a lot
Claus Rath