Hi All. Today when I went to run Zwift I got the following error: “Zwift encountered the following error: The underlying connection was closed: The connection was closed unexpectedly. If the problem persists please contact Zwift support.”
I noticed that some other people reported the same problem in this this archived thread but there didn’t appear to actually be a resolution.
I figured out my issue so just thought I would share in case someone else hits this error and is impacted by a similar cause.
In my case - my house lost power momentarily yesterday. The particular HTPC I run Zwift on is fairly old - which I am guessing has led to the CMOS battery on my motherboard going bad. I believe when it lost power current the CMOS was reset.
The actual problem was that the clock on my computer had been reset to 1980 or something and I needed to force an NTP synchronization so that it had the correct time since the SSL certificate is not valid in 1980.
Anyway, hope this helps someone at some point.