I have a Samsung Note 4 (android) and when I use the Snapshot button on the app, I get between 30-110 of the same picture on my phone. I don’t use this often so it’s not a huge deal. Just wondering if anyone else has the same issue.
Hi Stephen-
This issue actually occurs on my Samsung Note 2 here in the office as well (though I get a much more manageable 3 duplicates). We’re looking into in.
Same on a Samsung smartphone, each photo is duplicated 3 times.
I raised a support ticket regarding this on the 3/2/16 and got a response from Jessica S on the 6/2/16 to say it’s been passed to the technical team.
I have heard nothing more in nearly a month
My device is a Samsung s6 edge.
Hi Darren, and everyone else -
We’ve implemented a fix for this issue in the latest ZML update, and I can confirm it has fixed the issue on my device. If you haven’t updated, get the latest version of the app and give it a go. If you’re still getting multiple shots, let me know ASAP and we’ll get right back on it.
Cheers!
Works fine now, thx
works fine after update
Thanks! Works for me now too.