Snapdragonx

Bugs and Support
1

Hello,
Zwift on snapdragon x…soon?
Thx

2
1 Like
3

Merci Steve et bonne soirée

4

Hi @Patrick_Bobst, welcome back to the forums! Monica here from the Zwift team. I understand how important it is for you to know if Snapdragon will be supported on Zwift, and I’m happy to help you with that.

The processors that can run Zwift include:

  • Intel® Core™ i7
  • Apple Silicon processor
  • AMD Ryzen™
  • Current versions of Microsoft® Windows 64-bit or macOS®
  • 2GB Radeon™ R9 290 series or NVIDIA® GeForce™ GTX 970

For more information, please check this article. I’m pleased to assist you! If you have any further questions, comments, or feedback, please remember that you can contact us anytime you need.

5

Hi Monica,

Are there any plans to support Snapdragon processors in the not so distant future. I’m looking at new laptops and while i probably won’t use for gaming it might be a factor in my decision.

Thanks
Gordon

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@Rhino-Racing
This is on our radar, but no timelines to reveal at this time.

7

thanks good to know.

9

That’s annoying. really no way of returning it even if opened?

@shooj assume this is still on the radar and no further forward?

10

It is on our radar, we continue to raise this as an important issue to solve.

4 Likes
11

Hi Shuji,

Please make hurry in progress this topic and solve our problem in using Zwift on Windows Pro Elite Snapdragon. Since D-day for former Windows 10 users the number of clients with this New high end spec Windows laptop is increasing.

So please make, communicate and release an update for Zwift working well with amr-processors for us……

With friendly regards,

Anne-Hans

1 Like
12

The fact this has been going on for users since February and zwift still haven’t done anything shows how much they care about customers.

Like you said these are now becoming the new normal for windows 11 in the UK when I went in to a store to purchase a new laptop at least 50% had snapdragon x processors and the staff recommended them for performance. @MonicaP any news?

Ive opened tickets but the service and replies are next to useless. I’ve had to do some digging myself to find out that zwift won’t run on these processors as it’s hidden away on zwift website

13

Just purchased a new laptop for solely running zwift being as windows 10 was being phased out . Went into a store and brought a mid/high end laptop recommended by the store for having a really good processor. I’ve tried running zwift and it keeps crashing/ not loading from the landing page.

I’ve contacted zwift support sent all the logs off and laptop specs etc and all they reply is try turning this off etc which I’ve already done . I’ve now found out that zwift can’t run on snapdragonx processors due to the 64 arm or whatever it’s called.

Most laptops in the store ran snapdragonx so I guess these must be common

This is ridiculous and needs sorting this is a windows laptop the same as any other windows laptop?

15

Zwift publishes equipment requirements that need to be consulted before making a purchase like that. They haven’t said whether or when Windows ARM devices will be supported, so I’m afraid you are faced with that decision for now. I know they are aware of the desire for Zwift on Windows ARM machines. Market share for Windows ARM is still pretty small but I imagine it will grow as people replace machines that can’t run Windows 11.

16

Take it back and get a proper CPU.

1 Like
17

Helpful …. Typical cyclist

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It’s not the same windows though. Snapdragon runs Windows on ARM. It’s very good at what it’s designed to do but it has to use emulators for some types of software and not everything works - Zwift seemingly falls into this list. It might be an easy fix for them but it could also be a very complex task due to their proprietary game engine.

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Zwift is also far from alone among games in their lack of Windows ARM support. Nearly every game publishes hardware requirements. A very large portion of them do not support Windows on ARM and run like :poop: in emulation. I think it would be awesome if Zwift would make an ARM specific release, and I have bugged them about it probably too many times already, but it’s not shocking that it hasn’t happened.

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20

It is helpful…it is your only option. Onus is on you to check spec requirements.

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21

You guys are trying to run Zwift on the wrong type of hardware. Snapdragon will be intended to do common tasks at low power and that will not be graphics intense gaming. I’m using a Windows 11 Hp Gaming laptop now with more grunt than anything Snapdragon just as a web browser and for a bit of e-mail. Snapdragon have great chipsets got it in my Samsung S20FE but I would only use that to run the Zwift Companion App. Zwift needs to evaluate the ability of the Snapdragon stuff to even run Zwift or its going to open itself up to support nightmares because everyone blames Zwift not their hardware.

1 Like
22

Sorry but this isn’t correct. Zwift is a lot more CPU-intensive than it is GPU-intensive.

My personal guess is that Zwift would run fine on a Snapdragon CPU if it was recompiled accordingly. I realise that Zwift would have to do additional testing etc - I’m not suggesting that it’s a 5-minute job for Zwift. Just that I suspect that the Snapdragon GPU would have no problem at all running a native Zwift binary.