- Windows 10 touchscreen laptop (next to me on a music stand)
- ANT+ dongle on USB extension
- HDMI cable to 65" TV in front of me, Displays configured to Duplicate laptop to TV
- Companion App running on Android (Galaxy s10e) on the music stand as well (somewhat redundant)
All screenshots are solid black. Whether initiated by hitting F10 on the PC, the capture button on the PC at the botton of the screen if I cause buttons to come up, or the capture button on the CA, the result is the same, all black. I see the screen flash and the sound indicating it is taking a screen shot, but no success.
If I disconnect the HDMI cable so now only seeing Zwift on the laptop then the screenshot works fine. So it is clearly something with about how Zwift is collecting graphics when routing the laptop’s screen to the TV via HDMI.
I’ve tried this with 2 laptops from 2 manufacturers (HP and Dell) and both exhibit the same behavior so not the built-in graphics chip in the laptop.
Have others seen and solved this? Is this a Zwift bug with no workaround?
I’m curious if I connect the TV by connecting the HDMI cable to the PC’s USB-C port via an HDMI to USB-C adapter does this work? Has anyone tried this to see? It’s a bit of a convolusion given there is an HDMI directly on the computer, but I’d try an adapter if folks have found it to work.