Running the App

(Elliot Bach) #1

I just got the Zwift and did a short ride, but as soon as i save the ride it exits out of the app and I have to completely re instal the app to ride again. Is this normal, or does somebody know how to get the app to stay on my dashboard so it is easier to access each time i ride. 

(Eric C. (Zwift HQ)) #2

Hi Elliot,

You have to completely re-install the app? Huh? It doesn’t create a shortcut for you? Are you running on a PC or Mac?

(Elliot Bach) #3

Yes it makes me completely re install the app to start a ride.  I am using a Mac

(Eric C. (Zwift HQ)) #4

How does it make you reinstall it? Does it just disappear from within your Apps folder?

(Eric C. (Zwift HQ)) #5

Are you running Zwift Installer every time?

(Elliot Bach) #6

I have to go to recent downloads and click it and download it again. then I log into Zwift and then have to do the whole setup process again. 

(Eric C. (Zwift HQ)) #7

Elliot - when you install it, can you open up your Apps folder? It should be there. You can run it from there or just drag that icon to your Dock.