Runn sensor faulty charge port

Anyone else found the charge port on Runn sensors to be unreliable?
I’ve had 2 units now that after very few charges I had to wiggle the cable and hold it in that position to get it to charge and the very soon after the charge port gives up completely and unit won’t charge at all?

NPE don’t do a repair for it.

Plugged and unplugged many times during the lifetime of mine and not such issues. I don’t believe it to be a widespread issue.