I completed the Achterbahn route and sent photographic evidence so why can’t someone in the tech team just change my account to show that I’ve got the badge. You have had the proof. It’s not good enough to say I have to complete the route again!
Probably because then it would open the flood gates. Also if that was acceptable practice then people could easily photoshop the pictures and get the routes without having to ride. That’s two thoughts.
It’s probably better for the developers to make it less likely that such as error occurs (it occurs way too often) and for zwift support to be supporting people with problems connecting and people reporting bugs.
Didnt think of people cheating!!
Why you’ll they as that defeats the point of doing the routes and it’s not like they have anything to gain. No prize or anything they are just a reminder of their achievement. But fair point.