Hi Guys. Just completed both the PRL Full and Uber Pretzel. Brutally the badges haven’t appeared on the in-game menu. no route adjustments were made whatsoever continued to ride significant distance afterwards Clearly, I’m not keen to spend too many days chasing 6 hr rides. Sadly this does resul…

Hello! This problem is occurring with other users, I made an Uber pretzel and didn’t get a badge. There are other open topics on the same subject. Good luck!

Hi @Craig_Needham_NMS Oh man that’s frustrating! The same issue is being experienced with the “Four Horsemen” route - I raised the issue via this thread . The thread is now 116 articles long with 20+ votes so clearly it is not an isolated case! More people are reporting the same disappointment with…

I completed the Uber Pretzel last Saturday, 9/5 and also did not get the badge of XP. You can imagine my frustration after a 7+ hour ride. I spent a couple of hours with Zwift support but the support rep really just wanted to push it back on me as user error. She finally relented and agreed to send …

[image] CLAUD_LAMAR: There seems to be a problem with long rides and the badge and XP triggers. See https://forums.zwift.com/t/four-horseman-route-completed-but-not-badge-not-earned/

Hey Courtenay - Sorry for that experience. This was a clear miss on our part. The reason you got that boilerplate response is that it’s the answer we normally give to folks in these instances. When I posted in the other thread about sending in your logs I failed to give enough context as to why tho…

[image] xflintx: At this moment in time we actually don’t have a way to award the badges retroactively, which is not a good user experience. We are, however, working on being able to award those in the future. The reason we cannot, in short, is due to a few legacy issues from the early days of Z…

totally – legacy code from the start up days is usually baffling :smile:

where are the QA and testers?! surely have in house people test and ride the course or is 6 hours of riding too hard for them?

Paraphrasing @xflintx , “We can’t modify a record in a database due to a few legacy issues.” That certainly is a baffling statement to anyone who has ever worked as a software developer.

Route Badges on long rides

Bugs and Support

Steve_Hammatt (Steve) September 14, 2020, 3:41pm 6

See https://forums.zwift.com/t/four-horseman-route-completed-but-not-badge-not-earned/

Topic		Replies	Views
Completed Uber Pretzel but did not get badge/XP Bugs and Support	93	8738	October 6, 2020
Four Horseman route completed but not badge not earned? Bugs and Support	243	15832	June 11, 2021
Route Badges - fixed yet? General Discussion	2	737	December 13, 2020
Multiple badges still not working Bugs and Support	89	9268	March 22, 2026
Route badge not unlocked after completing a route Bugs and Support	12	2096	February 9, 2021

Route Badges on long rides

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