# Ride on problem

**URL:** <https://forums.zwift.com/t/ride-on-problem/553637>\
**Category:** Bugs and Support\
**Created:** [July 24, 2021, 3:19pm UTC](https://forums.zwift.com/t/ride-on-problem/553637 "2021-07-24T15:19:25Z")\
**Posts on this page:** 5\
**Page:** 1

<div class="post-metadata">

**Author:** ![R\_S12](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/r_s12/32/425342_2.png) [@R\_S12](https://forums.zwift.com/u/R_S12)\
**Post date:** [July 24, 2021, 3:19pm UTC](https://forums.zwift.com/t/ride-on-problem/553637/1 "2021-07-24T15:19:25Z")

</div>

When anyone gives me Ride On’s and i try to view them after a ride i get this message

# OOPS!

# WE HIT A SNAG

We encountered an error. Please try again in a minute…

Here are some helpful links meanwhile:

This problem stated about two weeks age and happens on every ride.

I use Zwift on a PC windows10

Has anyone else had this problem and fixed it?

---

<div class="post-metadata">

**Author:** ![Happy\_Horst](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/happy_horst/32/180645_2.png) [@Happy\_Horst](https://forums.zwift.com/u/Happy_Horst)\
**Post date:** [July 24, 2021, 3:31pm UTC](https://forums.zwift.com/t/ride-on-problem/553637/2 "2021-07-24T15:31:04Z")

</div>

Same problem here.  
Tried several browser with Zwift on a Win10 PC. (Edge, Chrome, Firefox)  
No idea how to fix it.

---

<div class="post-metadata">

**Author:** ![CB2](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/cb2/32/47767_2.png) [@CB2](https://forums.zwift.com/u/CB2)\
**Post date:** [July 27, 2021, 2:06pm UTC](https://forums.zwift.com/t/ride-on-problem/553637/3 "2021-07-27T14:06:44Z")

</div>

Same problem for a least two weeks now, with win 10 and website in chrome 92.

---

<div class="post-metadata">

**Author:** ![Kjell\_Ivar\_Tjetland](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/kjell_ivar_tjetland/32/439310_2.png) [@Kjell\_Ivar\_Tjetland](https://forums.zwift.com/u/Kjell_Ivar_Tjetland)\
**Post date:** [July 27, 2021, 7:40pm UTC](https://forums.zwift.com/t/ride-on-problem/553637/4 "2021-07-27T19:40:18Z")

</div>

I came here to see if anyone else was experiencing this, thankfully it’s now been reported and hopefully it will soon be fixed.

---

<div class="post-metadata">

**Author:** ![Rex\_Waygood](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/rex_waygood/32/229659_2.png) [@Rex\_Waygood](https://forums.zwift.com/u/Rex_Waygood)\
**Post date:** [August 6, 2021, 7:34am UTC](https://forums.zwift.com/t/ride-on-problem/553637/5 "2021-08-06T07:34:39Z")

</div>

I have the same problem, reported it several times and also asked them to change the message to be “Please try again in a month or so” . I now have some of my results in metric as set in preferences and some in imperial.