Ride Missing + Progress not counted

I know that the total stats are known to be displaying wrong stats, but my problen is somewhat different-
I did a ride today where I have leveled up, got several achievements and completed a new route, all of that is on my activities, but when I go to my profile, I am still at my previous level, none of the Achievements are there and the Everesting challenge has not progressed. I had issues with my computer as the smart trainer disconnected during the ride, but I did not think anything of that since my ride finished and uploaded to garmin without problems

For future reference: Be prepared to take a photo when you level up or achieve a new route badge. Then you have some evidence to support your claim to ZHQ.