Resistance, bpm and rpm drop out

Hi

This problem has been happening for quite sometime.  I have bought an extension lead and the problem remains.The wi fi signal and strength seems ok 144mps.  Any advice please.  It happened 3 times today requiring a restart of Zwift each time.  I tried removing ant+ dongle as this had disconnected but required a restart of zwift to continue.

Hope you can help!

Hi Mark, 

We’re sorry to hear, can you please describe the problem more closely? How long do you loose the signal for? What do you see on the screen? Have you tried using bluetooth? Also how long is your USB extension cable?

Thank you