Repack Ridge, turned off, rider stopped and wouldnt move


I turned off successfully onto the MTB course but my rider stopped right at the bottom and then wouldn’t move. Couldn’t turn around on companion app or get going although it was quite happily registering me riding, stopping, restarting, just wouldn’t actually ride forward.

I quit and started over, second time of reaching the turn off, rider quite happily made it up to the start.