Racing Score not updating at all

Bugs and Support
1

Hi.

A few weeks back I bought the Zwift Ride. It was clear from the get go, that the power Numbers on the Ride are much much lower, that on the bike I used before. So the problem is that I love Racing, but now find myself in a race category, that is much too high. So I’ve spend the last weeks getting to the right race-cat. But somehow I am stuck at 451. That number doesnt change eventhough I get in last in races.

Can anyone help med out?

2

That is probably the floor you can’t go any lower than based on previous power data. You.might be able to get things reset by contacting support@zwift.com