Problems after subscribing


(rohan smith) #1

I have been using the trial successfully  and this has now finished. I have subscribed and now neither the wahoo or wahoo hr can be detected. The usb icon shows its searching but will not pick up? 


(. TomH..) #2

Hi Rohan, 

We’re sorry to hear, there is pretty much no difference in software between subscribed and trial version. The problem you are experiencing sounds like Ant+ dongle problem. How far is it from the trainer and your HR monitor? Also, did you try to unplug/plug the Ant+ dongle? Or have you tried using your smartphone and bluetooth to pair all the devices?


(Mark Bilner. Revel Outdoors) #3

UNABLE TO SET UP PAYMENT


(Mark Bilner. Revel Outdoors) #4

I HAVE BEEN ON A TRIAL PERIOD. ITRUNS OUT IN 2 DAYS