I’m using windows 10 and not having these issues, it might work on the MacBook, worth a try!
I’m sure I’ve read somewhere that it’s fine with a MacBook, it does just seem to be iOS devices.
Experiencing the same issue with Grand Fondo
I had the issue with the back to fitness training plan. I got 6 out of 6 stars on the beginning and got no credit for the workout
Pretty lame excuse. The issue arose after a Zwift update, not an Apple one. And still no explanation.
Just something from me, I previously said that I was affected on ipad and FTP builder, I still am. However, as part of that programme there was a 45 min free ride which was correctly logged, all subsequent training sessions were not.
I’ve been clicking on the I did this workout however after three or four straight sessions of me doing this, the next scheduled session in the plan vanished from the training plan. Frustrating to say the least.
I am currently going through the 12-week “Build Me Up” programme. First eight training sessions completed and logged perfectly. However, since then every training session completed is not logged correctly in the training plan. Transfer to Strava is flawless though. Come on Zwift - I hope you have people working hard on solving this with all the reported issues.
/Nis
Simple fix I did test this morning, I switched on an android tab and it works fine, my training was recorded and marked completed on zwift.
Annoying I admit 100% but it’s working.
As mentioned in an earlier post I’ve experienced this issue on Build Me Up over the past two weeks.
Today the activity has saved on Strava but now it’s also disappeared from Zwift.
The xp and drops I earned from the activity are still on my account.
UPDATE March 15
We’ve been working on isolating this bug, and the solution is being vetted. If all goes well, we should have this bug squashed in the next game update.
Thanks for your patience everyone!
When it’s fixed will the rides I have done on the training program be credited to it retrospectively?
That’s good to hear - but given that this is going to have lasted over a month by the time a game release has been rolled out and it’s affected so many people, Zwift should really be issuing account credits to those of us that have been affected here.
Bugs happen, but when they’re detracting from the experience in a paid product, users deserve to be compensated for that.
Good to know Shuji - when is the next game update scheduled? - Pretty frustrating if that’s weeks out…
Have I now to start my buildmeup plan all over or can I resume it after the week I did .
It ended for me in week *
Hey all - this bug has been fixed in the game app v1.11.0 that released two hours ago for Windows and MacOS.
iOS / Android / Apple TV versions will be released once Apple / Google clear them. On these mobile OS platforms, if you have disabled auto-update, please visit the app stores and install manually.
Will update the Latest Version thread as the game client is released on all platforms.
Same problem here on the Gran Fondo training plan.
Using a Wattbike Atom next gen with iOS.
Seems to all work perfectly, complete the available workouts, save & they sync to Strava. But then I look at my training plan & they’re either there to complete still, or in the case of the introductory intervals, now say unlocked at 11am tomorrow, even though I’ve just completed it! Screenshots below:
Hi @Kieran_Dudden welcome to Zwift forums.
Shuji at Zwift HQ here. I looked at your session history on our server. As of this morning, your iPad is still running Zwift game version 1.0.63586.
From that iPad - would you visit the App Store and see if the Update button is available? The latest version for iOS is 1.11.0 (1.0.64887)
Hi Shuji, thanks for this.
I’ve now updated my app, so hopefully this won’t be an issue going forwards.
Is there a way to get this corrected for the activities I’ve done so far, or will I just have to manually mark these as completed?
Manual is the way to go.