Preregister with one Group, but ride with a different Group

(Dru Laws) #1

I 'preregister" for an event ride with one group, but when the ride starts I am placed in a different group. Why?

  • example 1 … I have tried to join the TdZ in group B (when possible), but always get placed in A.
  • example 2 … I registered last night for group D. This morning when the ride started, I was in B.
(Gerrie Delport TeamZF) #2

What is your process for registering for a event? do you use the companion app?

(Dru Laws) #3

yes, that is what I have been doing. I click the ‘plus’ icon to turn it into the ‘check’ icon (which then gives me options to set alarms and such

(Gerrie Delport TeamZF) #4

that is Strange If you select the correct Cat in the App you should be in that Cat.

with over 160 races I have not had that happen.

Take a screen shot of your app when you select your next race and save it then if you go into the next race in the wrong cat you should open a ticket with all that info.

(Dru Laws) #5

good plan. thanks for the suggestion

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