Power up button on the dashboard section of the ZC app is greyed out when a Power up is available to be used. Se
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Power up button on the dashboard section of the ZC app is greyed out when a Power up is available to be used. Se
The second photo shows that the power-up has just been triggered - so technically the button in the first photo is correct.
Though, just to mention; I have seen this exact issue before on my companion app (even with a more annoying issue where even the button on the map page doesn’t work / update to match what power up you’ve received it) - hitting the space bar on my keyboard will activate the powerup; but the dashboard screen is still “out of sync” with the game in terms of available power ups.
Usually, these issues happen to me if the tablet flips the screen from landscape to portrait* and I then go into the dashboard mode (or perhaps from dashboard to map, it’s been a little while since I last had it happen). Though depending on what device the OP is using for the companion, it’s probably something else causing the issues.
(*I use a samsung tablet, and there’s an advanced labs option to force any app into landscape mode when the device is sideways - minor downside is occasionally the rocking from a standing effort will fool the tablet into thinking its now in portrait mode, and I have this fun)
The button remained greyed out even before i activated the Icon.
Shuji at Zwift HQ here. Thanks for the report. We’re investigating.
I thank you kindly!!
Out of interest, are you switching to any other apps after launching the companion app on your phone?
I only ask, as I did some rudimentary testing on my android tablet this lunchtime and I was able to trigger the issue by launching the CA, going into game mode, going to the dashbaord, hitting a notification to take me into another application, then going back to the companion app; the next time I got a power up, whichever screen I went back to the app on, it wouldn’t update and show me the available powerup in the CA (but I could use it through the play controllers).
Thanks for your prompt attention.
I do not exit out of app for any reason HOWEVER, I was conducting my own testing and I noticed that if a exit back to the main screen of the CA and then return, the power up button is available!!