Please Help, how do I locate a ticket?

General Discussion
1

I received this message:

Hi @Criostoir_O_Ceallaig, welcome to the forums! This is Monica from Zwift. I understand how important it is for you to receive your return shipping label for order ZWUK332596. I want to let you know that we have located your ticket, so please check it for more details. See you there!

But I dont know how to access the ticket

2

Paging @MonicaP

Usually that means support responds to you via email so check spam folders if you don’t see a response

3

Hello Monica @MonicaP I have no email regarding a ticket