Planned Maintenance February 23 [Subscriptions Services]

Hello everyone:

We will perform upgrades to our subscription systems on February 23 / 24 that will impact a small percentage of Zwifters who’ve previously canceled or paused their paid memberships.

Expected total duration is 4 hours. During a 10-15 minute window within the maintenance, some Zwifters may notice a delay before a subscription reactivation takes effect.

Monitor for real-time updates.

Player impacts:

  • IF your subscription was previously canceled, AND you reactivate your subscription during this window, you may not be able to immediately ride in-game. This will resolve itself within 10-15 minutes as our work continues.
    • If you pay with Apple iTunes you will NOT be affected.
  • Active subscriptions that auto-renew during this window will not be affected.
  • New subscriptions will not be affected
  • New cancellations will not be affected.

Thursday February 23 @ 13:00 - 17:00 UTC.
Tokyo [JST]: Thursday February 23 @ 10pm - Friday February 24 @ 2am.
Sydney [AEDT] Friday February 24 @ 12am - 4am.
Rio: [UTC-3] Thursday February 23 @ 10am - 2pm.
New York [EST] Thursday February 23 @ 8am - 12pm.
Los Angeles [PST] Thursday February 23 @ 5am - 9 am.

Use this site to convert to your local time zone.