I’ve tried to use both paypal and a CC…both are ‘accepted’ …but there is no confirmation nor can I access the ‘site’ to train…
I’m having the same issue.
Tested in both Chrome and Safari. Turning on debug in the browser I noticed that a POST to https://my.zwift.com/api/profiles/20404/payment_method is resulting in an internal server error (500).
Can you please submit a support ticket? We can track the issue better this way (http://bit.ly/ZwiftSupport).
Johan - I see yours in our system and we’ll get to it shortly.
Thank you both for your patience!
Same problem here.
Firefox reports “NetworkError: 403 forbidden” - https://my.zwift.com/api/subscription
Response from zwift: gateway.subscription.creation.failed.
I want to subscribe to zwift but have the same issue.
Hi Jeroen - we’ve got your ticket and looking into it. Stay tuned.
my free trail is over. i want to pay with visa but i see only a verifying payment proces, screen now for more then a hour.
Try clearing the cache on your browser and disabling all pop-up blockers before trying again.