Able to log in and all that but when I try to setup payment it sticks on loading payment gateway.
Tried from 2 different browsers and 2 separate internet connections.
Able to log in and all that but when I try to setup payment it sticks on loading payment gateway.
Tried from 2 different browsers and 2 separate internet connections.
Same here, tried it on 2 Apple computers and iOS devices, will try it tomorrow on a Windows computer …
+1
+1 from France since 2 days
Tried from 2 different browsers
Im having the same problem
Same problem here with Firefox, Chrome and IE. When I paused my Kaspersky protection, I made it one step further. After that, the stupid thing _still_ won’t take my money!!
Same problem here. Not on Chrome or IE on either PC. I am also running Kaspersky.
I read another post that said Kaspersky was the problem. I turned it off briefly (not paused) and I was able to get to the payment portal. I would hope Zwift is working on a fix.
I’m not 100% sure that Zwift is the culprit. Kaspersky has caused other browser problems such as opening links to a blank page on FireFox.
I don’t have Kaspersky and still have this problem on my Mac. I’ve tried three different browser and two different Mac’s with no luck of getting it to work.
I am having the same issue…the page is just hanging…I don’t have Kaspersky but do have a Mac…is there a solution or at least a possible timeline for this issue as yet? Many thanks
Yep, I disabled Kaspersky and was able to load the page.
I’ve been having this issue for a couple of weeks trying to join. It is taking a long time to fix.
Have the same problem…