# Paid for membership but still shows trial after several days **URL:** \ **Category:** Archived: Tips and Troubleshooting\ **Created:** [March 4, 2017, 1:48pm UTC](https://forums.zwift.com/t/paid-for-membership-but-still-shows-trial-after-several-days/1144 "2017-03-04T13:48:04Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![Brian\_DeJong](https://avatars.discourse-cdn.com/v4/letter/b/aeb1de/32.png) [@Brian\_DeJong](https://forums.zwift.com/u/Brian_DeJong)\ **Post date:** [March 4, 2017, 1:48pm UTC](https://forums.zwift.com/t/paid-for-membership-but-still-shows-trial-after-several-days/1144/1 "2017-03-04T13:48:04Z")
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**Author:** ![Paul\_Allen](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/paul_allen/32/414916_2.png) [@Paul\_Allen](https://forums.zwift.com/u/Paul_Allen)\ **Post date:** [March 4, 2017, 1:53pm UTC](https://forums.zwift.com/t/paid-for-membership-but-still-shows-trial-after-several-days/1144/2 "2017-03-04T13:53:53Z")
You will get a faster response by submitting a ticket: [https://support.zwift.com/hc/en-us/requests/new](https://support.zwift.com/hc/en-us/requests/new)   ---
**Author:** ![Brian\_DeJong](https://avatars.discourse-cdn.com/v4/letter/b/aeb1de/32.png) [@Brian\_DeJong](https://forums.zwift.com/u/Brian_DeJong)\ **Post date:** [March 4, 2017, 1:57pm UTC](https://forums.zwift.com/t/paid-for-membership-but-still-shows-trial-after-several-days/1144/3 "2017-03-04T13:57:07Z")
Thanks Paul, I have done that already.  Several times but here I am, days after paying and its still not working.  Just frustrated, its bitter cold and I really want to ride… You my friend are about 10,000X faster that Zwift has been in responding to this.  I have not heard a thing from them other than the auto reply.  Figured maybe they monitor the forums better than the support system, lol