Onboarding

Anyone else have a horrific time getting started? Crappy directions on website, no clear path forward and then you find out you gotta buy equipment to even get connected?! Super frustrated. I hope it’s worth the effort.

 

There are plenty of videos and users on these forums can help you get started, all you have to do is ask. It’s not that hard to get started and it is worth it.

Hi Aaron,

Sorry you’re running in to so much trouble! How can I help? And how can we make the experience easier and better?

Currently waiting for the starter kit to try it out with my powermeter. My frustration was in that there was no clear path to getting started on your website. I didn’t get that info until I filed a support ticket