New to Zwift, bought a Runn sensor a few months ago. First problem I encountered was the stickers you get with it kept falling off my treadmill belt. So I emailed support asking what was wrong with them.
“They are probably faulty stickers” they said
“Ermm… ok… offer to send me some new ones then perhaps?”
“No can do James. We sold you the kit but we didn’t make it, pop yourself along to the manufacturer’s website and buy some more”
*Hi James , *
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So when they say this mailbox do they mean the noreply mailbox or the mailbox I originally contacted.
So that’s 2 queries and both poor responses, 100% strike rate of dissatisfied customer.