I try to change the battery of my cable. Using several new 2032 there is no light and no connection to the app. If I re-insert the old (nearly empty) one, it connects again for a minute before the battery gets too weak.
The new batteries are exactly the same as the old one (Varta CR 2032). And yes: they are tested full…
Any idea what‘s going wrong?
Hi @Bernd_Balsen welcome to Zwift forums.
Have you tried contacting North Point Engineering? This is their realm of expertise.
Thank you. I sent a request.
Problem solved.
The contacts inside the cable were not working properly. After I bent them a bit with a screwdriver, I was also able to use a new battery
@Bernd_Balsen Thank you for following up and letting us know what worked for you. We appreciate you!
Hi all, i have the Same issue and afaik i had a similar issue with a cycle computer in the past.
There the Support gave me the hint That there are also differen kind of CR2032 Batterien…
There are some with a plain surface on the bottom and some with a kind of rough surface … the plain once work without and iisues where the others drained quickly or did not work at all.
What battery brand are you using?
Didi
Hi Didi,
I usually use CR2032 by VARTA, a german batterie brand. Regarding your name you might know it…