Norseman race failed to start ride on iOS

This is a very frustrating problem that I encounter sporadically. Every times when it happen it takes 5-10 mins of repeated attempts to successfully get my ride start, and there are many events that I missed the start time. I am living in Hong Kong, the most suitable schedule for me to join Norseman race is 10am, the other two schedules are 1am and 3am. However, the iOS app dropped out all the time until 10:01 which I have no way to join the event I prepared for 6 weeks.

Any chance to arrange a few more schedules to keep the fairness around the globe?