Here the answer to the missing Road Feel from Zwift support:
Hi Ralph,
Thanks for reaching out to Zwift support!
The new Tacx Neo Smart indoor bike will work with Zwift, but at this moment does not officially support the road feel setting that the regular Tacx Neo does. Our team is working on this but at the moment we don’t have any updates on when it will be implemented.
We also encourage you to share your thoughts and vote up support on our Community forums athttps://forums.zwift.com/.
The forums are a great place to get more community support for an idea and attention from the dev team. The more attention an idea gets, the more likely it’ll get implemented into Zwift. You may find many members have the same thoughts and ideas as you!
If you have any other questions, please let us know.
Ride On.
Eric W.
Member Experience Agent