# New user issues

**URL:** <https://forums.zwift.com/t/new-user-issues/2166>\
**Category:** Archived: Tips and Troubleshooting\
**Created:** [August 17, 2017, 1:17am UTC](https://forums.zwift.com/t/new-user-issues/2166 "2017-08-17T01:17:19Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Robert\_Egbert](https://avatars.discourse-cdn.com/v4/letter/r/ba8739/32.png) [@Robert\_Egbert](https://forums.zwift.com/u/Robert_Egbert)\
**Post date:** [August 17, 2017, 1:17am UTC](https://forums.zwift.com/t/new-user-issues/2166/1 "2017-08-17T01:17:19Z")

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Ok, so I am pumped about getting into zwift and recently purchased the Elite Qubo Digital Smart B+ trainer, and Ant+ stick. &nbsp;Unpacked it, mounted the bike, downloaded zwift, and started to ride. &nbsp;Problem is, I am pedaling like crazy and maxing out the gears on my bike (low and high) and my rider is barely moving. &nbsp;I rode maybe 1.2 miles and I feel like it was marathon. &nbsp;Is the app really that difficult or is something not set up right. &nbsp;I have the Elite FE-C 59444 paired for controlled trainer, cadence, and power. &nbsp;The values seem to move, but in my hardest gear I am maxing it out at 120w and only going 5 mph. &nbsp;Doesn’t seem right. &nbsp;Help! &nbsp;I want to ride. I am not a cyclist, but wanted to do this as an exercise regimen. &nbsp;Thanks y’all. &nbsp;Ride on!

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**Author:** ![Paul\_Allen](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/paul_allen/32/414916_2.png) [@Paul\_Allen](https://forums.zwift.com/u/Paul_Allen)\
**Post date:** [August 17, 2017, 3:18am UTC](https://forums.zwift.com/t/new-user-issues/2166/2 "2017-08-17T03:18:06Z")

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Did you download the Elite app and calibrate the trainer before using Zwift?

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**Author:** ![Robert\_Egbert](https://avatars.discourse-cdn.com/v4/letter/r/ba8739/32.png) [@Robert\_Egbert](https://forums.zwift.com/u/Robert_Egbert)\
**Post date:** [August 17, 2017, 3:36am UTC](https://forums.zwift.com/t/new-user-issues/2166/3 "2017-08-17T03:36:42Z")

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Are you referring to myE training? It had a calibration area but that requires a separate power meter to read the values and update the device. I don’t have one of those.

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**Author:** ![EricC](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/ericc/32/399031_2.png) [@EricC](https://forums.zwift.com/u/EricC)\
**Post date:** [August 17, 2017, 4:48pm UTC](https://forums.zwift.com/t/new-user-issues/2166/4 "2017-08-17T16:48:24Z")

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Hi Robert,

Unfortunately, I believe that Elite trainer REQUIRES a power meter for proper calibration. Otherwise the data will be all off (as you can see). I would contact Elite support and see what options they have for calibration without one.

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**Author:** ![Robert\_Egbert](https://avatars.discourse-cdn.com/v4/letter/r/ba8739/32.png) [@Robert\_Egbert](https://forums.zwift.com/u/Robert_Egbert)\
**Post date:** [August 17, 2017, 6:26pm UTC](https://forums.zwift.com/t/new-user-issues/2166/5 "2017-08-17T18:26:48Z")

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I found an article last night that has some instructions to calibrate without a power meter. I am going to give it a shot when I get home from work.&nbsp; I will post back with my results in case anyone else ends up with this issue.&nbsp; It is also highly likely that I am just out of shape and this will improve with time.&nbsp; However, it does seem that I am putting in an awful lot of effort for my virtual self to stay rolling at a decent pace.&nbsp; Again, I am not an avid cyclist, I turned to zwift for a variable workout and terrain that I cant get outside my house (flat East Texas.)
