# New to Swift

**URL:** <https://forums.zwift.com/t/new-to-swift/532229>\
**Category:** Bugs and Support\
**Created:** [January 27, 2021, 9:55am UTC](https://forums.zwift.com/t/new-to-swift/532229 "2021-01-27T09:55:17Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Matthew\_Amos](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/matthew_amos/32/47767_2.png) [@Matthew\_Amos](https://forums.zwift.com/u/Matthew_Amos)\
**Post date:** [January 27, 2021, 9:55am UTC](https://forums.zwift.com/t/new-to-swift/532229/1 "2021-01-27T09:55:17Z")

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Hi just wondering if I can get some help my speed sensor and cadence are connected but my rider is not moving.

Any help please

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**Author:** ![Mike\_Rowe1](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/mike_rowe1/32/530428_2.png) [@Mike\_Rowe1](https://forums.zwift.com/u/Mike_Rowe1)\
**Post date:** [January 27, 2021, 10:59am UTC](https://forums.zwift.com/t/new-to-swift/532229/2 "2021-01-27T10:59:39Z")

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Hello @Matthew_Amos, please give us more info.  
[Guide to Getting Useful Support](https://forums.zwift.com/t/guide-to-getting-useful-support/425781)

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<div class="post-metadata">

**Author:** ![Matthew\_Amos](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/matthew_amos/32/47767_2.png) [@Matthew\_Amos](https://forums.zwift.com/u/Matthew_Amos)\
**Post date:** [January 27, 2021, 11:26am UTC](https://forums.zwift.com/t/new-to-swift/532229/3 "2021-01-27T11:26:32Z")

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I have a Garmin speed 2 and cadence sensor 2 both are paired my training aid is a Jetblack z2 fluid all connects but when I ride my person doesn’t move

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**Author:** ![shooj](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/shooj/32/91371_2.png) [@shooj](https://forums.zwift.com/u/shooj)\
**Post date:** [January 27, 2021, 6:09pm UTC](https://forums.zwift.com/t/new-to-swift/532229/4 "2021-01-27T18:09:47Z")

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Hi @Matthew_Amos welcome to Zwift forums.

Our [Support Hub](https://support.zwift.com/categories/what-you-need-to-ride-BJjM4TyeH) has many helpful step-by-step articles.

Specifically, you may want to [check this article](https://support.zwift.com/en_us/not-moving-in-game-B1hkoThzr) for common reasons your avatar is not moving.

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**Author:** ![Tim\_Camden\_C](https://sea2.discourse-cdn.com/gozwift/user_avatar/forums.zwift.com/tim_camden_c/32/443364_2.png) [@Tim\_Camden\_C](https://forums.zwift.com/u/Tim_Camden_C)\
**Post date:** [January 27, 2021, 6:38pm UTC](https://forums.zwift.com/t/new-to-swift/532229/5 "2021-01-27T18:38:17Z")

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Do you hear a soft beep when the magnet passes the sensor?  
If not, they may need to be moved closer or the sensor may need a fresh battery.  
Are you connecting with Ant + or blue tooth?  
Does the pairing screen show your sensors are connected and sending?