Need Help Guidance for Beginner (my avatar can't move)

I just begin for using zwift. after I am install the application on my Iphone, the first step is no problem. then I am start spinning the pedal, all sensor is OK can detected by application and run but my avatar just stay didn’t move. I am browsing and read in the forum,it maybe because I still haven’t subscribed. So directly I got payment for subscribed, but after I am success for subscribed and I try for start the application, still have same problem my avatar can’t move even all my sensor can detected and run. what is the main problem? can you help me?

What sensors are you using?
Can you post a pic of your pairing screen?

Any additional info would be helpful in assisting you in resolving your issue.