Hi there! Ive tried deactivating my account by going to my settings and then membership. I see no option to suspend or deactivate my account. I no longer wish to keep getting billed for this. I do not use it. Please help me deactivate it?
Thanks so much!
Go to www.zwift.com
Top right Log in
click Edit profile
click Membership
go to Would you like to cancel your membership?
Hi Elizabeth,
You have two accounts - this one (yahoo) has no subscription which is why you don’t see the Cancel option (there’s nothing to cancel).
The other one (gmail) *is* subscribed. Log in using that account and you’ll be able to cancel it.