mobile link remote access issue

(Jerry Bob) #1

since using version 1.2 mobile link i get ‘remote access’ only on my iPhone when i’d not had an issue before. i’ve tried deleting the app and reloading and triple checked laptop and iPhone networks match. any suggestions as the mobile link features are really useful? thx

(Eric C. (Zwift HQ)) #2

We are currently investigating why the latest version of our iOS application is having troubles connecting with Zwift for some people. We’ll be sure to update everyone when we’ve worked out a solution.

Thank you for your patience!

(David Hewes) #3

still having the same issue.

(Eric C. (Zwift HQ)) #4

Hi David,

Yup! We haven’t been able to issue a new version out as we are still testing potential fixes.