mobile link remote access issue

The Archives Archived: Tips and Troubleshooting
1

since using version 1.2 mobile link i get ‘remote access’ only on my iPhone when i’d not had an issue before. i’ve tried deleting the app and reloading and triple checked laptop and iPhone networks match. any suggestions as the mobile link features are really useful? thx

2

We are currently investigating why the latest version of our iOS application is having troubles connecting with Zwift for some people. We’ll be sure to update everyone when we’ve worked out a solution.

Thank you for your patience!

3

still having the same issue.

4

Hi David,

Yup! We haven’t been able to issue a new version out as we are still testing potential fixes.

Thanks!