Yesterday I did the “Elite Ride To Win” but I cannot find the recording on Strava, I just have the recording of my 10min warmup before the event. What happened on Zwift at this time, did you had any issues ? How can I get my ride data of this event ?
Ok, meanwhile I have manually downloaded the ride data, but nevertheless it would be interesting to know why this event was not synced automatically with Strava.
For us to investigate this kind of thing a ticket is going to be the way to go; we will need to look at log files form the ride. I have gone ahead and created a ticket for you, I will be able to further assist you there and we will find out why this ride did not upload correctly.
Thank you Deven for your support. If you need any further information, please let me know.