Missing HR - DQ

Hi,
I just did a race Matando o Corpo® by PETA-Z, just before the race everything disconnected I managed to get the power meter connected but not hr. I have since been DQ’d but I have the heart rate data and have uploaded it from my garmin on the analysis page so you can see I was wearing a heart rate monitor. How can I get the DQ reversed?

Best option is to contact the race organizers

Best to take it as a learning lesson, your hr data wasn’t in zwift and although you recorded it somewhere else that isn’t the same as recording it properly.

It would set a bad precedent to allow hr data recorded elsewhere to be added to zwift later

It’s just one race, you’ll have plenty more later. Don’t worry about it. Having a dq doesn’t brand you a cheater